The easiest way to become a Transhotel client is to apply via the NEW AGENCY option, which is found below the login area at www.transhotel.com. Once we have verified your details, we will send you the access codes for the TOR System Advanced online reservations platform.
They will be sent to you within a maximum of 48 hours (once we have received your details).
No, you may start operating immediately with the details we provide you with. Agencies are accepted on a pre-payment basis. Reservations must be paid for in advance.
Transhotel currently offers 2 methods of payment:
Payments can be made by bank transfer within countries where we hold a bank account. If not, payment transfers can be made to our bank accounts within Spain.
We also offer an arranged transfer payment option within some countries. For more information, please contact your local Transhotel branch or via the e-mail addresses stated below.
VISA, MASTER CARD, DINERS and in some countries, AMEX.
Booking Express payment charge is not immediate. Payment is made after client checks out. However, if using the Transhotel payment method, the credit card will be charged when the reservation is confirmed.
A line of credit may be applied for with Transhotel. We will request a financial report for your agency, we will then advise you with regard to the easiest and fastest way to start operating on a credit basis. Payment conditions are negotiated on an individual basis.
The Transhotel portfolio consists of:
Transhotel’s product portfolio is worldwide, always offering competitive alternatives within all main destinations, these being holiday and city based hotels as well as other services.
Transhotel offers the following:
a) an important portfolio of independent establishments.
b) Transhotel operates with Merchant (reservation and payment in the travel agency).
c) The TOR System Advanced is a user-friendly online reservations platform which does not require any previous training for users. As well as reserving a hotel for your client, the system also allows you to reserve a large number of products and services.
No. Transhotel offers a range of 2 to 5 star establishments without restrictions. The only condition is that all establishments must abide by the standards and levels of quality which are required by Transhotel.
Your contact e-mail address will be included within the distributional list of all communications which are sent by Transhotel. You will receive these notifications on a regular basis in the language which you have chosen for your agency.
Depending on your agency’s location, you may contact the corresponding local Sales Support Team who will advise you on where to direct your query. Additionally, you may also contact our main offices in Madrid.
Transhotel offers a Customer Service Line which is attended 24 hrs a day, 365 days a year: + 34 91 268 24 24.
The application is available in the following 14 languages: Spanish, English, French, German, Portuguese, Italian, Danish, Norwegian, Croatian, Greek, Flemish, Swedish, Polish and Chinese.