GENERAL TERMS &
CONDITIONS REGARDING THE USE OF THE WEBSITE
www.transhotel.com
The present Website is sole property of TRANSHOTEL INTANGIBLES S.L.U., a Spanish company with Tax ID
no. B-86001724
and with domicilie in San Sebastián de los Reyes (Madrid), calle Isla del
Hierro 3, registered in the Madrid Commercial Register in Volume 27661, folio
16, sheet no. M-498471, entry 1ª.
All the information contained in www.transhotel.com,
its graphic design and the language code; HTML, JAVA, JAVA Script o Active X
are protected by the authors rights and other rights regarding the protection
of intellectual property, being sole property of TRANSHOTEL INTANGIBLES S.L.U,
and its companies.
Users accessing this Website can
visualise the information contained in this and make downloads or private
reproductions in their I.T. system, only when the elements reproduced are not
then issued to third parties or installed in a server connected to the Internet
or social networks. Likewise, it is prohibited the distribution,
modification, suspension, public communication, reproductions or any other act
in whole or by part of the information published in the Website, without
previous authorization by TRANSHOTEL INTANGIBLES S.L.U.
The User must use the contents and information collected from the Website,
diligently, correctly and only for personal, non commercial use, always and
when the content is not eliminated or modified or any mention of sources,
copyright and all other identifying details of rights concerning TRANSHOTEL
INTANGIBLES S.L.U.
Authorisation for the reproduction of content contained within the Website
must be requested via the following email address:
juridico@transhotel.com
The use of the Website implies that you as a User, entails the full and
unconditional acceptance and validity of all the terms and conditions containes
within this present document, also being responsible for ant damages or losses
which TRANSHOTEL INTANGIBLES S.L.U. may incur as a result of a breach of any of
the obligations contained within this present document.
In order to
access the Website, the user must possess the following technical means:
I. Have valid
Internet access, whether being direct or indirectly through access devices.
II. Access to an I.T.
system and terminal, router, or a modem which allows access to the Internet.
In order to correctly access, visualise and implement certain Contents
and/or Services on the Website, the User may require the downloading of certain
computer programmes or specific Software. This
installation will be the sole responsibility of the User, expressly exempting
TRANSHOTEL INTANGIBLES S.L.U. of any type of responsibility relating to or
arising from this action.
For access to determined Contents and/or Services, TRANSHOTEL INTANGIBLES
S.L.U. may request the completion and subsequent sending of a User registration
request. The
User must provide the requested information, along with the obligation to:
a) provide exact and concise details concerning their identity.
b) update this register so that these details continue to be accurate,
exact and complete.
The User cannot choose a name or password, words and/or expressions that
in general are outside of the law or the moral requirements and general norms
which are accepted, along with words and/or expressions that refuse the User
the right to use these said words/expressions due to possible copyright laws. To this end, the User cannot
select words or expressions which may result as rude, harmful, slanderous or
similar with distinctive signs, social denominations such as first names,
surnames, and stage names and/or registered pseudonymous. If the
User provides any false, inexact or incomplete details, or if TRANSHOTEL
INTANGIBLES S.L.U. has sufficient motives to believe that this information was
false or incorrect, against the law or incomplete along with being outside of
the moral and normal practices accepted and conforming with the aforementioned
paragraph, TRANSHOTEL INTANGIBLES S.L.U. will have the right to cancel the
registration and deny access and use, in the present or future of the Website
or any of the Contents and/or Services incorporated.
The “User” is obligated to make diligent use of their user name and their
password as well as to maintain them in secret. It will be the exclusive responsibility of the “User” to maintain the confidentiality
of their user name and password as well as for the activities carried out
during the use of these passwords.
The “User” may cancel and deactivate their
registration at any given moment using their name and password. The “User” acknowledges and
accepts that TRANSHOTEL INTANGIBLES S.L.U. reserves the right to cancel those
registers which are inactive during a period of time which is not considered
reasonable.
The “User”
undertakes to:
1. Use the Website
and/or the Services in a diligent and correct manner which is in accordance
with the Law as herein stated in the present General Terms & Conditions or
in those Special Conditions that may exist.
2. Not use the page or services
with illicit and/or on the contrary, possibly effecting/harming the
rights/interests in a manner of any form that may damage the webpage: www.transhotel.com
or impede its normal use or of the services used by other “Users” or that may
harm its image.
3. To abstain from
using the Contents and Services in any way that may harm, render useless,
overrun or deteriorate the Website or impede the normal usage of this for other
“Users”.
4. Not to interfere
or interrupt the access and use of the Website, servers or networks connected
to this or not comply with the requirements, procedures and regulations
regarding the policies on network connections.
5. To observe any
instruction that TRANSHOTEL INTANGIBLES S.L.U. or its personnel authorizes and
issues through any channel.
TRANSHOTEL
INTANGIBLES S.L.U. may, for the more efficient function of the website www.transhotel.com
and for the benefit of its “Users”, unilaterally modify at any given moment and
without prior notice the contracted services, the operating conditions,
techniques or the use of the web www.transhotel.com,
as well as the Content and/or Services incorporated within this.
Also the
“Users”, with the aim in improving the service and establishing an optimum
level of quality, may suggest modifications which may be of use by contacting
the Customer Service Department at madrid@transhotel.com.
TRANSHOTEL
INTANGIBLES S.L.U. reserves the right to unilaterally modify without prior
notice, any of the present Terms and/or Conditions of Use, by informing Users
of the modifications made via www.transhotel.com
If one of the stipulations of the present General Terms & Conditions
of Contracting was declared null and void, the remainder of the General Terms
& Conditions will be maintained as agreed.
In this case, TRANSHOTEL INTANGIBLES
S.L.U. is compelled to substitute the stipulation affected by the cancellation
in the shortest possible time.
The information contained in this Website is valid up to its most recent
update and must be considered by the "User" as introductory
information regarding the products and services provided by GRUPO TRANSHOTEL
(Transhotel Central de Reservas España S.L.U & Transhotel Central de
Reservas Internacional S.L.U) as well as other information which may be of
interest to the “Users”, while this not being a guarantee of any type (express
or implicit). by GRUPO TRANSHOTEL companies.
GRUPO TRANSHOTEL companies do not guarantee that the text, graphics, links
or any other content on the Website are exact and complete, accepting the
possibility of typing errors or inconsistencies within the Information in
question or between the brochures and other documents with written information.
Likewise, the Website may include information or content which has been
provided by other sources outside of GRUPO TRANSHOTEL companies. In the event of this,
TRANSHOTEL does not guarantee or assume responsibility of any type regarding
the accuracy and integrity of this information and/or content, including those
in which exist slanderous or offensive elements or of illicit character.
In any
case and without prejudice of the aforementioned, the provision of information
and/or contents by third parties through any such means in the public access
sections of the Website, www.transhotel.com,
will imply the granting in favour of TRANSHOTEL INTANGIBLES, S.L., of a non
exclusive license, with no time limits, being worldwide and free of charge to
reproduce, store, edit, modify, publish, store in a database, publicly
communicate, transmit, visualise, distribute, represent or any other commercial
manner, in whole or partly, information and content which are the sole property
of the "User" on the Website or in any form through any type of means
or technology. TRANSHOTEL
INTANGIBLES, S.L.U. reserves the right, at their sole discretion, to edit,
decline or eliminate the aforementioned information and/or contents.
The User
acknowledges and accepts that TRANSHOTEL and/or GRUPO TRANSHOTEL companies may
conserve and reveal the information and/or contents in the public access
sections of the Website www.transhotel.com,
providing that it is:
1. required by the
authorities or the competent bodies;
2. necessary to meet
the General Conditions and/or Particular Terms;
3. convenient or necessary
in order to respond to claims regarding violations or an infringement of
rights;
4. convenient or
necessary in order to protect the legitimate interests of GRUPO TRANSHOTEL, its
Users and the public in general.
9. HYPERLINKS
The TRANSHOTEL INTANGIBLES S.L.U website may offer technical link devices,
directories and search engines to “Users” which will allow them to access web
pages associated to and/or managed by third parties.
TRANSHOTEL
INTANGIBLES S.L.U. is excluded from any such responsibility deriving from the
sales content and services or of any other character of websites which may be
electronically linked, directly or indirectly through the present Website: www.transhotel.com Likewise, any modifications, suspensions or interruptions
that other suppliers of contents and services make in the above mentioned will
not be associated with or be the responsibility of TRANSHOTEL INTANGIBLES
S.L.U.
TRANSHOTEL INTANGIBLES S.L.U. does not obligate the controlling or not
with previous capacity or character, or endorse the services, content, data,
files, products and any other type of material existing on third party websites
or pages, resulting in TRANSHOTEL INTANGIBLES S.L.U. being expressly exempt
from responding under any circumstances to the legality of the contents of
these pages; this being the exclusive responsibility of the third party to
comply with the laws in force.
Except in the event of the Law expressing the contrary, the User must
expressly accept and understand that TRANSHOTEL INTANGIBLES S.L.U, being
registered owner of the Website, nor GRUPO TRANSHOTEL companies, as owners of
the offered Contents and Services included, will not guarantee, whatever the
cause may be, either expressively or implicitly regarding the Website, those
Contents and Services which are duly incorporated, including without
limitation.
The user acknowledges and voluntarily accepts that the use of the Website,
Services and Contents are in all cases their sole responsibility, as a result
of this they must adopt all those measures which are necessary in order to
minimize the risks, including adopting the security measures which may be
necessary in order to guarantee antivirus procedures and the recuperation of
data.
Likewise, and without prejudice to the aforementioned, TRANSHOTEL
INTANGIBLES S.L.U. will not be responsible for the delays or errors which
are produced in the access, operating and procedures of the Website, its
Contents and/or Services, interruptions, suspensions or the incorrect operating
of the before mentioned when the origin of the errors are produced by natural
catastrophes such as earthquakes, lightning or fires, force majeure, situations
of extreme urgency such as war, military operations, civil disturbances,
strikes, close downs or any other type of situation regarding force majeure or
fortuitous causes.
A cookie is a group of characters which is stored in a hard drive or in
the temporary memory of the User’s PC when they access certain Websites. A
cookie is not an executable file, nor can it contain a virus or have a length
superior to 4000 characters.
Cookies are used so that the server being
used can remember the "Users" preferences.
TRANSHOTEL INTANGIBLES S.L.U. acknowledges the use of cookies with the
purposes declared below, these allowing the “User” to be recognized on their
future visits to the Website.
1. Memorising the
last codes introduced by the "User" in the PC.
2. Memorising the
preferred working language of the "User".
3. Memorising the
design of the contents that the “User” selected on their last visit to our
Website.
TRANSHOTEL INTANGIBLES S.L.U. declares that the "Users" of the
Website obtain and maintain the following information regarding the visitors of
this site.
1. The domain name
of the Internet service supplier who provides access to the network (ISP).
2. The date and time
of when the Website was accessed.
3. The Internet
address from where the link directs to our Website.
4. The number of
visitors each day in each section.
All the information compiled is totally anonymous and in no such case can
be associated with a certain "User", identified and treated only in
an unassimilated manner with statistical character.
However, the “User” has the option to impede the generation of cookies by
selecting the corresponding option within their browser.
The Website is operated and controlled by TRANSHOTEL INTANGIBLES, S.L.U.
from their offices in Spain, all questions and queries deriving from this
Website regarding access and/or the use of this will be in accordance with the
present Spanish Law.
Additionally, for the resolution of any controversy
which may derive from its validity, TRANSHOTEL INTANGIBLES, S.L.U. and its
Users, with express waiver of the jurisdiction, submit themselves to the
competence of the Courts & Tribunals of Madrid (Spain).
DATA PROTECTION & CONFIDENTIALITY
In order
to use or have access to the determined Services and/or Content of the Website,
www.transhotel.com, TRANSHOTEL INTANGIBLES, S.L.U. as registered owner of the
Website, and the companies GRUPO TURÍSTICO TRANSHOTEL S.L., TRANSHOTEL CENTRAL
DE RESERVAS ESPAÑA S.L.U. & TRANSHOTEL CENTRAL DE RESERVAS INTERNACIONAL
S.L.U as owners of the offered services, may request certain personal
data from Users. This aforementioned
personal data will be safeguarded within a file, in order to ensure and
guarantee the correct form of administration and provision of the services
requested by the Users.
All
personal data collected from Registered Users will be treated and stored in
accordance with the valid technical, organising and security guidelines
established by the Law 15/1999, 13th December for the Protection of Personal
Data, and all other applicable legislation.
TRANSHOTEL
INTANGIBLES S.L.U. will use cookies when the User navigates within the Website. These cookies will only be
associated with an anonymous User and their PC, and will not provide references
which may permit the identification of the User. . By using cookies,
the Website www.transhotel.com
can automatically identify unregistered Users, therefore avoiding the need of
them registering each time the User accesses their personal area. However, the User may impede
the generation of cookies by selecting the corresponding option within their
browser.
Likewise,
pursuant to the Information Society Services and Electronic Commerce Act 34 /
2002 of 11th July, GRUPO TURÍSTICO TRANSHOTEL S.L,
TRANSHOTEL CENTRAL DE RESERVAS ESPAÑA S.L.U. and/or TRANSHOTEL CENTRAL DE
RESERVAS INTERNACIONAL S.L.U. will notify the legal owners of this data, of its
intention to send them commercial communications via email o any other
equivalent means of communication. In the event of the User not wishing to receive this
type of communication, they may cancel this option automatically by using the
checkbox provided.
Additionally,
the User provides TRANSHOTEL INTANGIBLES S.L.U., GRUPO
TURÍSTICO TRANSHOTEL S.L., TRANSHOTEL CENTRAL DE RESERVAS ESPAÑA S.L.U. &
TRANSHOTEL CENTRAL DE RESERVAS INTERNACIONAL S.L.U. with authorisation to
provide this data to companies controlled by and collaborating with the above
companies, this being in accordance with Article 52 of the Spanish Commercial
Code, in order to provide the correct provision of the contracted service.
In all cases, registered Users may exercise
their rights regarding access, rectification, cancellation and opposition
through a written communication sent to the following address: calle Isla del Hierro 3, 28703
San Sebastián de los Reyes (Madrid), Ref. (Data Protection).